Job Description
We are seeking a friendly and customer-oriented individual to join our team as a Host/Hostess. As a Host/Hostess, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive dining experience. This is a great opportunity to work in the hospitality industry and contribute to creating a welcoming atmosphere for our guests.
Duties:
- Greet guests as they arrive and seat them at their designated tables
- Provide menus and inform guests about daily specials
- Assist with reservations on RESY. Update Resy throughout the shift.
- Answer phone calls and take reservations over the phone
- Maintain cleanliness and organization of the host/hostess station
- Collaborate with servers, kitchen staff, and management to ensure smooth operations
- Handle guest inquiries, concerns, and complaints in a professional manner
- Assist with other duties as assigned by management
Skills:
- Previous experience in a hotel, restaurant, or hospitality setting is preferred
- Strong customer service skills with the ability to communicate effectively
- Familiarity with RESY Reservation System and Heartland POS or similar restaurant management software is a plus
- Excellent phone etiquette and ability to handle high call volumes
- Ability to multitask and work in a fast-paced environment
- Strong problem-solving skills and ability to handle difficult situations with grace
- Positive attitude and willingness to help others
- Strong attention to detail and organizational skills
Join our team as a Host/Hostess and be part of creating memorable experiences for our guests. Apply today!
Job Types: Full-time, Part-time
Pay: $16.00 - $20.00 per hour based on experience plus tips
Benefits:
Shift:
Work Location: In person
Company DescriptionWe are a local family restaurant group with over 25 years in business. Join the best!
We are a local family restaurant group with over 25 years in business. Join the best!
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